During regular customer visits, we explore opportunities for our business partners to expand their market share and create customized products that meet their specific needs. To address sector demands, we conduct extensive R&D and field visits, continuously introducing new products to the Turkish market with our innovative identity.
We actively listen to our customers and address their demands, needs, and concerns through scientific methods, using contemporary and measurable customer satisfaction surveys conducted annually. To enhance our service quality, we utilize Salesforce, the world's leading CRM platform, setting a new benchmark in our industry. We are also planning to launch new modules shortly.
We are developing a system that is independent of individuals, ensuring all aspects of customer interactions are accurately recorded and monitored to serve our customers more effectively.